Competition Of Businesses

Competing in the intense business world is a considerable challenge for small businesses. They often find themselves battling against industry giants. With the right approach to sales strategy, though, these businesses can survive and thrive. Here are three ways they can stand out:

Embrace Niche Marketing

Small companies can succeed in niches instead of competing in a wide market with large businesses. Niche marketing means narrowing in on a specialized section of the market. It caters to those with specific needs. Therefore, one should start with deep research to help identify overlooked or underserved sectors. Businesses should learn about potential customers’ problems, needs, and behaviors (Lee & Lee, 2020). Once a niche has been identified, businesses should make products or services just for them. The business can demonstrate how they are providing solutions that larger competitors neglect. Marketing can then be created to appeal to the targeted niche strongly. This showcases how the business understands its unique needs. A small organic skincare brand could zoom in on environmentally conscious consumers. The brand could then set itself apart from larger corporations by focusing on its natural ingredients.

Cultivate Exceptional Customer Experiences

One advantage small businesses have over larger ones is their ability to offer amazing customer experiences. Small businesses often pay more attention to customers. They can also give more personalized service. Therefore, businesses should ensure their staff provide great customer service. Questions should be answered quickly. Problems should be solved with understanding. The aim should be to exceed customer expectations. Relationships should be long-lasting with customers. This involves interacting with them on social media platforms and asking for feedback. Customers should also feel valued.

Businesses should show off their local roots. They should show involvement in their local community. Many customers prefer this, which makes it a great selling point. A small coffee shop example can show how this works. The shop could offer a warm, welcoming atmosphere. It could recommend coffees based on personal taste. It could also host events for the local community. This could create a loyal customer base, differentiating it from chain coffee shops.

Harness Digital Marketing Strategies

Small businesses can use digital marketing strategies to level the playing field. You can reach a wide audience online. Here are some ways to use digital marketing effectively whereby businesses should create valuable content. Make sure it is relevant. This will educate your audience. It will also entertain them. Blog posts, videos, and social media content can establish your expertise and attract potential customers (Bhandari & Bimo, 2022). Interact with your audience on social media. Respond to their comments. Share content that users have made. Also, run targeted advertising campaigns. Reach your desired demographics this way. Make your website appealing to search engines. This will improve your online visibility. Ensure you use relevant keywords. Also, provide useful content. Make sure it is well-structured. By using these strategies, small businesses stand out in competitive markets. They attract customers. They retain customers. They even thrive alongside large companies. Success does not only come from size. It comes from the ability to adapt. It comes from being innovative. It comes from meeting the specific needs of your audience.


Bhandari, A., & Bimo, S. (2022). Why’s everyone on TikTok now? The algorithmized self and the future of self-making on social media. Social Media+ Society8(1), 20563051221086241.

Lee, S. M., & Lee, D. (2020). “Untact”: a new customer service strategy in the digital age. Service Business14(1), 1-22.

Consider What The Supply Chain Might Look Like In The Future

In recent times, the supply chain management landscape has undergone remarkable shifts, driven by technological progress and an escalating focus on ecological sustainability. Pioneers like Ferguson and Souza (2010) underscore the significance of closed-loop supply chains, a strategy that bolsters sustainable business operations. Jena and Sarmah (2016) further dissect the forthcoming dimensions of procurement management within closed-loop supply chains. It is unmistakable that burgeoning technologies, such as autonomous vehicles, robots, 3D printers, and drones, stand poised to utterly transform supply chain management and procurement procedures, harmonizing with governmental initiatives to attain heightened operational efficiencies. This trajectory symbolizes a shift from linear to circular paradigms, where products are designed, manufactured, utilized, and reprocessed, fostering resource conservation. These innovations hold the power to optimize routing, reduce waste, curtail carbon footprints, and escalate overall resilience. Evidently, the synergy of technology and sustainability propels supply chain management into a future of agility, environmental consciousness, and optimized productivity.

The traditional linear supply chain model, often characterized by a linear flow of materials from suppliers to manufacturers and then to consumers, has become increasingly unsustainable in the face of resource depletion and environmental concerns. Ferguson and Souza (2010) emphasize the shift towards closed-loop supply chains, which introduce the concept of circularity by incorporating reverse logistics, remanufacturing, and recycling. This approach aims to minimize waste and extract maximum value from used products. Adopting such circular models is a response to mounting pressures for sustainability and can guide future supply chain management practices. Jena and Sarmah (2016) contribute to this discourse by envisioning the future of acquisition management within closed-loop supply chains. They emphasize the significance of embracing new technologies to optimize the collection, sorting, and processing of returned products. As governments consider integrating innovative technologies for efficiency gains, adopting automated sorting systems, AI-powered decision-making algorithms, and IoT-enabled tracking mechanisms will likely shape the future landscape of acquisition management. These advancements will facilitate real-time visibility into product flows, enabling quicker decision-making and reducing operational inefficiencies.

In light of these perspectives, examining how emerging technologies will shape the future of supply chain management and acquisition is crucial. Self-driving vehicles, for instance, hold immense potential in transforming logistics operations. These vehicles, guided by sophisticated algorithms and sensors, can navigate roads more precisely and reduce human error. The government’s interest in integrating self-driving vehicles into supply chains can enhance transportation efficiency, minimize delays, and reduce fuel consumption. Such advancements are poised to be a game-changer in supply chain logistics (Ferguson & Souza, 2010). Drones also represent another technological innovation already being explored for its potential in last-mile delivery. These unmanned aerial vehicles can deliver goods to remote or congested areas, circumventing traditional transportation challenges. Integrating drones into supply chains aligns with the government’s push for efficient and eco-friendly delivery mechanisms. However, it also raises regulatory and privacy concerns that must be addressed for successful implementation (Jena & Sarmah, 2016).

Furthermore, the rise of 3D printing technology introduces the possibility of localized manufacturing, reducing the need for extensive transportation networks. 3D printers can produce parts and products on-site, minimizing lead times and reducing the carbon footprint associated with long-distance shipping. This evolution in manufacturing aligns with the sustainability goals highlighted by Ferguson and Souza (2010). In addition, robots and automation can potentially revolutionize supply chain processes. Robots can streamline operations, increase accuracy, and enhance overall productivity from warehouse management to order fulfilment. Integrating robotic systems can also mitigate labour shortages and elevate worker safety. As the government explores the efficiency gains from automation, policies and incentives will likely be devised to promote its widespread adoption (Jena & Sarmah, 2016).

In conclusion, the future of supply chain management and acquisition is poised for transformative changes driven by technological advancements and sustainability imperatives. The concepts of closed-loop supply chains, circularity, and enhanced acquisition management, as highlighted by Ferguson and Souza (2010) and Jena and Sarmah (2016), provide a foundational framework for envisioning this transformation. Incorporating technologies such as autonomous vehicles, robots, 3D printers, and drones will reshape traditional supply chain practices. These innovations align with governmental initiatives aimed at achieving greater efficiencies and sustainability. However, successful implementation will require addressing regulatory challenges, privacy concerns, and workforce transitions. As we look ahead, the collaboration between academia, industry, and government will play a pivotal role in shaping the future supply chain landscape to maximize technological potential while upholding environmental and societal well-being.


Ferguson, M., & Souza, G. C. (2010). Closed-loop supply chains: new developments to improve the sustainability of business practices (1st edition). Auerbach Publications.

Jena, S. K., & Sarmah, S. P. (2016). The future aspect of acquisition management in the closed-loop supply chain. International Journal of Sustainable Engineering, 9(4), 266–276.

Creating A Communication Model For Effective Hospital Communication

For effective communication, I have devised a comprehensive communication model tailored for hospital settings. The mode focuses on enhancing communication among patients, families, hospital staff, doctors, and hospital administration. This model aims to clarify, improve understanding, and facilitate seamless information flow within the complex hospital environment. The core of my communication model is based on a three-tier structure: Patient-Focused Communication, Interprofessional Collaboration, and Hospital-wide Information Dissemination. Each tier contributes uniquely to the overall communication process, ensuring that information is accurately conveyed and received.

Patient-Focused Communication

At the model’s heart lies patient-focused communication, recognizing patients and their families as central stakeholders. Medical jargon is minimized to ensure clarity, and information is conveyed in simple terms. This promotes understanding and empowers patients to make informed decisions about their care (YouTube, 2016). A key element is personalized communication plans, detailing the patient’s preferred mode of communication and providing options for family involvement. This tier embodies clarity, validity, and predictability by catering to individual patient needs and preferences.

Interprofessional Collaboration

The second tier emphasizes interprofessional collaboration, acknowledging that effective hospital communication involves various healthcare providers working cohesively. This tier outlines designated communication channels, emphasizing direct and open exchanges among doctors, nurses, therapists, and other staff members. The model incorporates regular interdisciplinary meetings where input from all team members is valued. By fostering a culture of mutual respect and teamwork, this tier exhibits scope, flexibility, and utility as it adapts to diverse medical scenarios.

Hospital-wide Information Dissemination

The third-tier addresses hospital-wide information dissemination, recognizing the importance of consistent and transparent communication across all levels of the organization. A centralized digital platform is introduced to share updates, protocols, and announcements. This platform, accessible to staff and patients’ families, ensures accurate information reaches everyone simultaneously. This aspect demonstrates testability and scope by establishing a standardized communication method applicable throughout the hospital.

In conjunction with these tiers, the communication model includes using advanced technology to enhance communication. Virtual meetings, secure messaging apps, and electronic health records contribute to the model’s flexibility and scope, allowing communication to transcend physical barriers. In developing this communication model, I drew inspiration from the eight criteria used to evaluate theories, incorporating them as an intellectual framework. The model’s clarity lies in its distinct tiers and well-defined communication channels. Its parsimony is evident through the concise language and minimalistic approach to medical terminology.

Testability is achieved through implementing the digital platform, allowing for continuous evaluation and improvement. Validity is upheld by prioritizing patient preferences and aligning communication with their needs. The scope is broad yet focused on the hospital environment, ensuring the model applies to various medical scenarios. Flexibility is embedded in the utilization of technology, allowing for real-time adjustments and updates. Predictability is evident through the structured communication channels, fostering an environment where expectations are clear.

Lastly, the utility of the model is twofold. It is a practical guide for hospital staff, enhancing their communication practices and improving patient care. Additionally, it can be a valuable educational resource for healthcare management students, providing insight into effective communication strategies within complex organizations. Respecting patient confidentiality, informed consent for information sharing, and maintaining cultural sensitivity are paramount.

In conclusion, the communication model designed for hospital settings presents a holistic approach to improving communication among patients, families, hospital staff, doctors, and hospital administration. By addressing the unique communication needs of each tier and incorporating technological advancements, the model promotes clarity, collaboration, and transparency. By adhering to the eight criteria for evaluating theories, this model is a valuable tool for enhancing communication and understanding within the healthcare context.


YouTube. (2016, May 9). Design of everyday things – conceptual model & system image. YouTube.