Enhancing Supply Chain Operations At Feets: A Metrics-Based Approach

In the dynamic panorama of retail, the efficient management of delivery chain operations is paramount to fulfillment. Feet, a chain of retail athletic put-on stores, faces several demanding situations, accommodating new products and companies, keeping inventory accurate, and promptly meeting purchaser needs (Jiang et al., 2022). To address these challenges and increase supply chain performance, imposing a set of metrics aligned with the Supply Chain Operations Reference (SCOR) version at Level 1 can provide Feets with precious insights. The essay proposes a set of metrics for Feets’ delivery chain operations, discusses their significance, and explores the ability advantages in their implementation.

Perfect Order Fulfillment

Perfect order fulfillment is a pivotal metric that gauges the proportion of orders promptly and as they should be delivered without mistakes or defects. Particularly essential for Feets, this metric is a right-away reflection of client satisfaction. It encompasses multifaceted elements, including precision in order accuracy, adherence to delivery timelines, and the overall completeness of orders (Jiang et al., 2022). By actively tracking this metric, Feets profits insights into regions warranting enhancement and optimizing warehouse and distribution strategies. However, this procedure improves purchaser enjoyment, fostering loyalty and amplifying the agency’s aggressive aspect within the dynamic retail arena.

Order Cycle Time

Order cycle time, a pivotal metric, gauges the period from order initiation to final shipping, which is paramount in Feets’ fashion-centric area with its dynamic patron options. The metric’s scrutiny aids in pinpointing capability supply chain impediments, allowing manner refinement and quick delivery optimization. As Feets trims its cycle time, responsiveness heightens, amplifying its adeptness in gratifying purchaser needs. However, this improvement aligns with the agency’s inclination toward agile delivery chain strategies, enhancing customer revel by ensuring that merchandise is readily available to satisfy evolving trends and choices. Therefore, in the long run, this agility positions Feet to dominate in its aggressive retail landscape.

Cash-to-Cash Cycle Time

The cash-to-cash cycle time metric gauges the duration of capital invested in inventory and its conversion again into cash via income, protecting paramount significance for Feets because of its involvement with perishable and fashion-driven items. By curbing the cash-to-cash cycle time, Feets can launch tied-up capital, increase liquidity, and expand overall economic prowess (ASSHIDDIQI, 2021). The metric also drives streamlined inventory control, vital in a fast-paced retail environment. Furthermore, it acts as a catalyst for interdepartmental motives inside the delivery chain. It promotes a synchronized technique that enhances operational performance and positions Feet to respond to market shifts and patron preferences unexpectedly.

Supply Chain Flexibility

Supply chain flexibility is paramount in Feets’ operations, especially considering the corporation’s incorporation of new merchandise and providers. The metric is a pivotal gauge for Feets to swiftly respond to evolving needs, deliver fluctuations, and market dynamics. To comprehensively measure provide chain flexibility, elements, lead instances, reaction times, and the agility to transition among providers or merchandise seamlessly are assessed (ASSHIDDIQI, 2021). Culturing better flexibility within Feets’ supply chain safeguards opposition to uncertainties by empowering adaptability. However, this adaptability, in turn, positions Feet to take advantage of rising market potentialities and attain an aggressive part within the retail arena.

Return on Supply Chain Fixed Assets

The Return on Supply Chain Fixed Assets metric significantly evaluates the efficacy of assets inside Feets’ expansive supply chain, measuring their contribution to revenue generation. Given Feets’ utilization of geographically scattered warehouses and third-party logistics firms, this metric assumes importance. Strategic asset optimization can yield value efficiencies, heighten productiveness, and raise operational efficacy. However, this metric encourages planned warehouse placement, transportation modalities, and technological incorporations, enabling Feet to make informed, forward-looking decisions that align asset control with enterprise goals and maintain a competitive advantage in the dynamic retail landscape.

Benefits of Implementing SCOR-Aligned Metrics

Enhanced Decision-Making

Informed through quantifiable data, those metrics empower Feets’ control to make strategic choices (Mardi et al., 2023). By pinpointing development areas, optimizing resource allocation, and prioritizing tasks, the agency can strategically power supply chain excellence, enhancing universal operational performance and retaining an aggressive aspect inside the retail industry.

Improved Responsiveness

Enhanced via metrics like order cycle time and supply chain flexibility, Feets profits the agility to hastily adapt to shifts in market tendencies and call for dynamics (Mardi et al., 2023). The proactive approach guarantees the most suitable product availability, mitigates stockouts, and amplifies consumer delight by aligning services with consumer needs.

Optimal Inventory Management

Effective inventory management metrics, including best order fulfillment and turnover, empower Feets to strike a delicate equilibrium between maintaining enough inventory to meet demand and stopping overstocking (Mardi et al., 2023). However, this equilibrium yields cost efficiencies, faded waste, and heightened profitability, improving Feets’ aggressive aspect.

Strengthened Collaboration

Feets fosters collaboration and synchronization among numerous departments through complete metric monitoring spanning the entire delivery chain, involving customers to distribution facilities (Mardi et al., 2023). However, this motive effectively complements cohesiveness and drives heightened operational performance, propelling Feets towards optimized supply chain overall performance.

Continuous Improvement

Embracing the iterative nature of metrics fosters a way of life of perpetual improvement at Feets (Mardi et al., 2023). Thorough evaluation of metric outcomes empowers the corporation to determine developments, enact data-guided refinements, and embed excellent practices into their operations, ensuring a sustained journey of enhancement and operational excellence.

In conclusion, Feets’ supply chain operations can substantially benefit from a set of SCOR-aligned metrics focused on perfect order success, order cycle time, cash-to-cash cycle time, provide chain flexibility, and return on deliver chain constant assets. The metrics allow Feet to deal with challenges related to new products, providers, and patron needs. Feet can optimize its supply chain strategies by monitoring and reading those metrics, beautifying client satisfaction, and achieving operational excellence. As Feet action forward, these metrics will serve as critical tools in reaching its goals and maintaining a competitive side within the dynamic retail industry.


Jiang, X., Peng, X., Bulusu, V., Poliziani, C., Chatterji, G., & Sengupta, R. (2022, September). A Metrics-based Method for Evaluating Corridors for Urban Air Mobility Operations. In 2022 IEEE International Smart Cities Conference (ISC2) (pp. 1-7). IEEE.

ASSHIDDIQI, F. (2021). Analysis Of The Performance Improvement Program On Leather Sme In Sleman Regency By Using Score Racetrack Model (Case Study: Cv. Kay Nusa Bihaka).

Mardi, D. Lakshmi, P. V., Sankararao, V. U., Raghu, S. K. & Kolukula, N. R. (2023). Systematic Approaches for Integrating Machine Learning with Block Chaining

In Adult Patients With Chronic Pain. Does The Use Of Marijuana Compare To Conventional Pain Management Strategies Result In Improved Pain Relief And Better Quality Of Life?

The pain management process is one of the essential medical practices. With the emergence of different diseases causing discomfort and pain to adults, scientists have dived into research to help find out the appropriate approaches to help relieve discomfort, make people feel better, and enhance their quality of life. The article by Shah et al. (2019) opines that some of the conventional medications failed to achieve the desired outcome, and a room has been created to diversify some prescribed medicines like opioids and benzodiazepines. With the increased number of adults suffering pain and seeking medical assistance, the research to manage such problems was extended to using natural products like marijuana as a substitute for conventional drugs (Wadsworth et al., 2022). The proposed use of cannabis due to its medicinal properties also sparked the debate on whether marijuana should be legalized. The few states which legalized the use of marijuana for medicinal purposes recorded its effectiveness in pain management as well as a reduction in opioid overdose Shah et al., (2019). Since the legalization of cannabis for chronic pain management, adverse consequences have been registered compared to when conventional approaches like opioids and other pain relievers were in use. Therefore, marijuana compares to traditional medications in pain relief due to its effectiveness, reliability, and approval, legalization for use by some states, and ability to reduce cases of opioid overdose and other conventional drugs. The comparison nature of marijuana in improving the quality of life is discussed as follows.

Effectiveness in Pain Relief

Marijuana has been proven effective in reducing pain intensity experienced by patients with chronic medical conditions, just like conventional medications. Since the ultimate goal of pain treatment is to restore comfort and improve quality of life, patients who used medicinal marijuana recorded positive outcomes of the therapy. According to Shah et al. (2019), about nine states in the US have already allowed the use of marijuana since 2013 due to its known effectiveness in pain management compared to other conventional drugs. Similar research also indicates that the states where federal laws permitted the use of marijuana for medicinal purposes confirmed that cannabis worked miraculously when dealing with chronic pain (Shah et al., 2019). Additionally, most people living in the states where marijuana was legalized reported using the drug majorly for chronic pain management. Such constructive use of cannabis reflects on its essential comparison with modern medicine eradicating pain and promoting wellbeing among adults.

The effectiveness of cannabis use in pain treatment has been evident through its ability to reduce the number of patients admitted to medical facilities due to chronic body aches. The article by Bao et al. (2023) indicates that allowing people to use marijuana for medicinal purposes by the state authority was accompanied by reduced hospital admission due to chronic pain from 19.3% to 13.0%. The percentage decrease in pain and discomfort within the hospital was attributed to using marijuana to achieve a similar purpose. The low number of pain cases in the facility reflects the ability of cannabis to enhance wellbeing and safety through pain relief, just like other conventional medications which have had widespread use in history. Ideally, the role of marijuana in pain reduction has also been evident, specifically in the reduction of discomfort and deteriorating health conditions caused by different diseases (Shah et al., 2019). For example, the effectiveness of cannabis in pain treatment has been found in patients suffering from lung and colorectal cancers. Though there is inadequate evidence to prove the direct us medicinal marijuana to cure colorectal cancer, its contribution to reducing pain cannot be underrated as it enhances the comfort of such patients when conventional pain relievers could have been used. Therefore, cannabis remains one of the preferred pain management interventions and can be used as a substitute for modern medications.

Similarly, the effectiveness of marijuana in reducing pain and discomfort has been proven through its action in particular types of cancers. The pain caused by breast cancer, for instance, is found to be best managed through the use of marijuana. Most importantly, cancer survivors have been found to continue using cannabis to manage the pain likely to come later (Bao et al., 2023). For instance, the continued use of cannabis for pain management by people who have recovered from cancer increased from 5.6% to 12.2% (Bao et al., 2023). That increment is significantly higher compared to individuals who continue using conventional painkillers. The continued use of marijuana among survivors is because it works better for the cancer survivor and indicates that it promotes the wellbeing and safety of the patients more than known conventional pain-relieving medications.

Reliable and Approved Pain Reliever

The comparability of marijuana is grounded on the fact that it is reliable and has passed through the approval process, like synthetic painkillers. For the states where medical marijuana use is legally permitted, there are designated outlets where individuals can access and use the product depending on the doctor’s prescription and the nature of the pain in question. Just like modern medications for pain, marijuana is sold by licensed professionals with a versed understanding of the protocol for dispensing and using such substances. Putting regulation on its use by the agencies ensures that people continue to enjoy the benefit of pain reduction and quality of life improvement. Ideally, getting marijuana is relatively easy since the use does not require a complex examination of adverse reactions to drugs before administration. Therefore, an individual eligible for use will make an order for quick pain relief hence recording improved quality of life. Concerning the approval of marijuana as a pain reliever, the use of such substances has been subjected to evaluation and regulation by prescription drugs monitoring programs (PDMPs) due to its renowned ability to reduce in patients having chronic conditions (Bao et al., 2023). Such forms of regulation make marijuana comparable to conventional drugs for pain management since it also improves individuals’ wellbeing.

Legalization of Marijuana by Some States

Just in the same way painkillers have to go through some quality checks before being legally allowed for use, medicinal marijuana is lawfully permitted in some states. The move to legalize marijuana was fueled by the increasing number of patients suffering chronic pain, which could not be comprehensively managed using conventional painkillers. The decision implies that the state had researched and believed in cannabis as a useful drug that can improve the lifestyle of individuals having chronic pain. The research by Shah et al. (2019) shows that the legalization of marijuana replaced the commonly used painkillers like opioid, which was found to have adverse effects on patients. Ideally, about 30 states which allowed the use of marijuana in pain management believed that it would improve lifestyle among people with chronic conditions and reduce toxicity brought about by conventional drug use (Bao et al., 2023). For example, 25% percent of drug overdose deaths were a result of subjecting patients with chronic pain to excess opioids (Shah et al., 2019). Marijuana was therefore considered highly effective and safe compared to modern painkillers. Since many people have approved marijuana to be harmless, its use is quite safe and improves the lifestyle of individuals having chronic pain compared to the long-known modern medicines.

The legalization of marijuana in different states was done to cushion the individuals and facilities that dispense marijuana for medicinal purposes. Though the recreational use of marijuana still remained illegal, the users still recorded a positive improvement in lifestyle due to safe pain management practices. Legalization was also accompanied by some restrictions, which went a long way to promote the safety of cannabis since uncontrolled utilization could mix up the harm with the benefits (Wadsworth et al., 2022). The research carried out on the impact of marijuana indicates that the number of people suffering chronic pain was significantly high before the drug was officially allowed for medical use as compared to after legalization (Shah et al., 2019). Such a drastic decrease in incidences of chronic pain could not be achieved despite the existing high-end conventional painkillers. Since some people could still use marijuana without professional guidelines, the side effects were still low compared to the benefits. Therefore, cannabis as a pain relief improved the quality of people’s life compared to when only modern drugs were in place to manage chronic pain.

The legalization of marijuana also assisted the US in achieving successful and safe cancer treatment. The country has suffered due to a surge in cancer cases. For instance, in the research conducted in the year 2023, about 38,000 patients were diagnosed with breast cancer in the US, while about 12000 people were suffering from colorectal cancer (Bao et al., 2023). However, the most recommended treatment was chemotherapy, was caused more pain. While treatment remained mandatory, the management approach for the patients was a bigger concern which called for the initiation of the use of therapeutic cannabis to improve the health and safety of the patients (Bao et al., 2023). The scenario indicates the extent to which the legalization of marijuana made a greater contribution towards achieving safer treatment procedures for cancer patients hence leading to positive health outcomes compared to when conventional painkillers were used to achieve the process.

Reducing the Overdose of Opioid and Other Conventional Drugs

Overdosing on painkillers like opioids is potentially dangerous to people’s life. Since opioid was considered the only powerful drug for effective pain management, some individuals could not recover from pain leading to overdose in order to achieve the desired result. For instance, the death of opioid overdose increased by 400% due to high cases of cancer in the US (Shah et al., 2019). The excessive use of such synthetic painkillers was considered detrimental and caused death to many people. Such loss of life raised a medical concern and was regarded as a matter of national public health urgency. The sound solution found was that marijuana could serve as a better substitute for toxic conventional drugs, which have been having negative effects on people’s wellbeing. This implies that cannabis was considered much better in restoring wellness and enhancing positive lifestyles among people having chronic pain. Ideally, the use of marijuana created a room to minimize the use of high-risk conventional painkillers hence improving the quality of life (Bao et al., 2023). Research also indicates that allowing people to use marijuana will reduce the widespread consideration of opioid and other modern pain relievers due to their confirmed ability to make the life of chronically ill persons better.


In a nutshell, pain management can be a complex process. The intervention taken to relieve body aches should therefore be subjected to evaluations to ensure they meet the required standards of safety and ability to enhance health outcomes. Though marijuana is considered safer in pain management, the future side effects of using marijuana are not yet examined. As a result, there is a need for extensive research to help identify ways to improve the safer use of cannabis and how to incorporate it into conventional paint treatment options.


Bao, Y., Zhang, H., Bruera, E., Portenoy, R., Rosa, W. E., Reid, M. C., & Wen, H. (2023). Medical marijuana legalization and opioid-and pain-related outcomes among patients newly diagnosed with cancer receiving anticancer treatment. JAMA oncology9(2), 206-214.

Shah, A., Hayes, C. J., Lakkad, M., & Martin, B. C. (2019). Impact of medical marijuana legalization on opioid use, chronic opioid use, and high-risk opioid use. Journal of general internal medicine34, 1419-1426.

Wadsworth, E., Hines, L. A., & Hammond, D. (2022). Legal status of recreational cannabis and self-reported substitution of cannabis for opioids or prescription pain medication in Canada and the United States. Substance abuse43(1), 943-948.

Intervention Selection And Application


As stated in my case study, City Center Hospitals Case Study Organizational Problem, for an organization to operate successfully, there have to be good leadership skills portrayed, healthy relationships between colleagues for easy collaboration, and increased motivation between employees. However, in this case, study, the nurse in the City Center Hospital noted a morale problem amongst the nurses, an issue that the organization has been trying to curb to increase profits and offer better patient services. The nurse’s lack of motivation has been said to be caused by the physician’s arrogant behavior towards the nurses. In contrast, the CEO is worried about the physicians due to the poor leadership skills displayed by the unit managers. In this paper, we will address an appropriate intervention that will help address this issue, elucidate why that intervention applies to this case study, and the actions used to utilize this intervention.

An appropriate Intervention

To ensure that the unit managers have good leadership skills and that all the staffs, nurses, and physicians feel motivated to work, the best intervention is executing a comprehensive mentorship and leadership development program (Bright,2019).

Why this intervention is appropriate to this intervention

The intervention is suitable in this case study since it aims at fostering a caring environment that empowers nurses and improves their sense of purpose and job happiness while also developing managers’ leadership abilities (Feyissa et al., 2019). The goal is to boost nurses’ motivation and create good leadership skills among the unit managers; this is the best intervention program.

Actions involved while utilizing this intervention ;

Launching of the program and communication; All staff members, such as the nurses, physicians, and managers, should be informed of the mentorship and leadership development program’s objective, advantages, and anticipated results. The health facility’s dedication to creating teamwork, the urge for professional development, and the need to increase morale among nurses should be addressed.

Pairing mentors and mentees and training: Determining the most appropriate mentors and mentees based on their qualifications, backgrounds, and compatibility. Mentors should receive thorough training on how to offer good mentorship, practice active listening, and offer constructive criticism that will encourage the staff to continue talking (PushFar).

Leadership Training workshops; Providing managers and nurses with leadership development seminars that focus on crucial leadership abilities, for example, how to communicate effectively with each other to avoid the physicians being arrogant to the nurses, how to solve issues in case they arise in the hospital, and how to be emotional intelligence. Create an engaging learning environment that promotes acquiring skills and their application in real-world situations.

Feedback and recognition mechanisms; Set up a method for mentors and mentees to regularly share feedback to foster open dialogue and personal development(Center for Creating Leadership,2021). Create procedures for recognizing nurses’ achievements and efforts to strengthen the appreciation culture.

Activities for fostering cooperation and teamwork: Plan team-building exercises and collaborative tasks that motivate nurses and supervisors to cooperate, fostering close bonds and a sense of community. Through this, no one will feel superior to the other person since every person’s role matters in the healthcare facility. Fostering an environment that values cooperation and helping each other is vital.

Constant Review and Improvement: To determine how effective the intervention is, there should be often Surveys, feedback sessions, and performance evaluations that should be conducted. If the intervention has not brought any changes within the given duration, then the structures can be changed.


In conclusion, executing a comprehensive mentorship and leadership development program can help the managers in the health facility boost their leadership skills and increase nurses’ motivation. In any organization, there has to be teamwork between all staff members. Further, there has to be respect between all employees. When conflict arises, there should be ways to talk them through and offer solutions. The intervention stated above will help attract positive yields in the healthcare facility, increasing profits and ensuring patients receive quality services.


Bright.A (2019).Practicing Leadership Skills through Peer Mentoring and Teaching: the Lived Experience of BSN Students .https://doi.org/10.1515/ijnes-2019-0022

Feyissa GT, Balabanova D, Woldie M.(2019). How Effective are Mentoring Programs for Improving Health Worker Competence and Institutional Performance in Africa? A Systematic Review of Quantitative Evidence. J Multidiscip Healthc. doi: 10.2147/JMDH.S228951. PMID: 31824166; PMCID: PMC6901118. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6901118/

Center for Creating Leadership (2021).How to Use Coaching and Mentoring Programs to Develop New Leaders. https://www.ccl.org/articles/leading-effectively-articles/how-to-use-coaching-and-mentoring-programs-to-develop-new-leaders/

Pushkar.How to Start a Mentoring Program in 6 Steps. https://www.pushfar.com/article/how-to-start-a-mentoring-program-in-6-steps/