I anticipate the chapter to explain the basics of communication in an organization setting. The focus will be on clinical activities. The exploration will address partnership in a care setting and the elements of interpersonal communication that determine success in the process. The same approach will guide discussion on the process of forming teams, personal management, and conflict management in addition to exploring criticism. I also expect the chapter to describe communication standards in a clinical setting.
The chapter is addressing concerns related to communication in teams, personal level, and in groups. In other words, the study focuses on team activities, and the interpersonal competencies required for success in the tasks. The sections begin with a narration of the basics of communication before proceeding to describe the process of communicating bad news. The accounts examine the complexities in the process. The discussion in the chapter contains information on ways of rationalizing concerns before reaching a decision.
The examples provided in the chapter explore clinical reasoning attributes required for communication and conflict management. The section narrates ways of handling criticism and complaints in addition to describing partnership-building strategies (Alfaro-Lefevre 193). Additional information included in the chapter is a description of the approach for dealing with mistakes and steering change in organizations. The section concludes with an explanation of self-management concerns and principles guiding excellence in a career in nursing.
A personal example of the application of clinical reasoning concepts enlisted in the chapter involved planning to attend a function in the nearby social hall. I planned for the activity by scheduling a diary in accordance with the event’s program to ensure that the performance does not coincide with class activities. I managed to exploit time management and self-management concepts in planning for the events (Alfaro-Lefevre 200).
The academic example involved composing a report communicating the outcome of a communal activity aimed at eradicating water-borne ailment in the neighborhood. The task was part of the class assignment. After beginning, the process of documenting the information proved challenging since I had to infer to the responses of those treated in the community. The documentation equally required personal judgment to alleviate errors in reporting. I managed to compile the report but struggled to relay the information to the tutor professionally.
The clinical example involved coordination with other care professionals in the community in duties. The tasks entailed voluntary scanning of the population to establish the levels of vulnerability to cancer and related chronic ailments. We had to coordinate as a group and deal with the possibility of conflict between members. However, as the task progressed, I disagreed with one of the members. I felt that I was implementing duties in line with the clinical reasoning concepts described in the chapter despite the criticism from my supervisor. I had to reflect on establishing ways of coordinating effectively when assessing a patient’s wellness. The efforts resulted in a collaboration in the identification of concerns affecting the elderly in the population.
I would inform that classmate that reading the information broadens one’s understanding of the dynamics that affect interpersonal relations in a care setting. I will communicate about the specific concepts that make the reading worthwhile. An example is the description of the process of communicating bad news using polite language. I will equally mention the benefits of ascertaining higher scores in class besides excelling in a profession in nursing. I will also reiterate that the contents summarize all the ideas related to critical thinking in a care setting.
Provide a minimum of (2) concepts from this chapter that you identified as a personal or academic challenge, and that has affected academic learning, or personal everyday life situations. Minimum (4) sentences per identified challenge. Challenges must be individually labeled and separated.
I confronted challenges fostering cross-cultural understanding with a neighbor of mixed racial heritage. I struggled to express a view on an issue of concern following a conversation at the shopping mall. He asked why I chose a course in nursing. The difficulty explaining the motive for the decision to pursue nursing was challenging because of the response that the desire to help the minority tackle chronic ailments sounded bias. The response overlooked cultural inhibitions. I erred in sounding stereotypical in claiming that the interest in addressing problems affecting the minority motivated the decision. The view has affected daily relation with the character from the minority community.
The difficulty forming a team comprising of classmates capable of steering sanitization sensitization in the community as part of the course requirement in the first years of study was an academic challenge. I struggled to establish ways of motivating peers to join the program that sought to improve the wellness of the elderly in the community. The failure affected scores in class, as well as, the relationship in academic setting afterward.
I confronted challenges fostering cross-cultural understanding with a neighbor of mixed racial heritage. I struggled to express a view on an issue of concern following a conversation at the shopping mall. He asked why I chose a course in nursing. The difficulty explaining the motive for the decision to pursue nursing was challenging because of the response that the desire to help the minority tackle chronic ailments sounded bias. The response overlooked cultural inhibitions. I erred in sounding stereotypical in claiming that the interest in addressing problems affecting the minority motivated the decision. The view has affected daily relation with the character from the minority community.
The difficulty forming a team comprising of classmates capable of steering sanitization sensitization in the community as part of the course requirement in the first years of study was an academic challenge. I struggled to establish ways of motivating peers to join the program that sought to improve the wellness of the elderly in the community. The failure affected scores in class, as well as, the relationship in academic setting afterward.
Illustrate your understanding with a “picture that your mind created for the content discussed in the reading. In other words, ask yourself, what picture is the author painting in my head?” by creating a comprehensive concept map that captures the meaning of the chapter content. Concept map must have a minimum of 10 boxes and each box must draw on main concepts and sub-concepts.
Critical Thinking About The Typical SDLC
The (SDLC) is made up of phases and it is critical to incorporate security from the beginning of build and throughout the development. The typical SDLC has main functions that need to be protected or there could be a huge impact. Performing security assurance through penetration testing, code reviews, and architecture analysis activities. There is a great advantage in security awareness like secure software being implemented into the system.
Being aware of the security concerns of the stakeholders in the organization. Having the advantage of early warning and detection of vulnerabilities in the system that can be addressed. Detecting and implementing patches and fixes can reduce cost in the long run for security. Minimizing the risk of the organizational project and business missions and vision for the company.
First overall IT security personnel management needs to work closely with stakeholders to ensure security strategies are meeting expectations. This communication can give the stakeholder more confidence in moving forward with the projects. Meet with stakeholder on routine bases will help get a jump on early concerns that could negatively affect the project timeline. Don’t be afraid to tell a stakeholder the importance of security awareness and being proactive can help the development and cut cost for the future of the SDLC. Emphasize the requirements and details of having security activities in place.
It is the job of the CEO and the executive management to answer the concerns of the stakeholders of the organization. All stakeholders are not the same and all have different demands that need to be met for the success of the company performance. Keeping a balance of demands and power or influence of what stakeholder are demanding are very important. These demands can conflict with other needs of the company or stakeholders resulting in impacts on the timeline of operations. These stakeholders have a high and low ranking order in accordance with executive management.
Customers- are the number one stakeholder the reason for this is they make up the success of a company or failure of a company. Customers make up the demand for product and values of the company and they spend money. Customer’s makeup the monetary value of the company and its demand for business.
Employees- are a direct effect on the production and timelines of the company. Employees drive the creation of the product in the company and consumer services. Retention is one of the biggest priorities of a company at every level of worker. Keeping a good ethical working environment can help with keeping top talent in the company.
Shareholders- let me be blunt they own the company and have provided the monies to get the company started. Their demands are important when they occur the reason a shareholder’s demands would most likely occur when the company is doing poorly. Normally they are pretty happy and stay out of the day to day operations. Stakeholders are represented by a board who can act on their behalf like hiring and firing executive staff from CEO on down.
Business partners, distributors, and suppliers- are important because of the service or talent they can provide that our company does not. Relationships are very important in the business world when it comes to supply and demand for products in operations. Maintaining a long and healthy relationship with partners are crucial for the redevelopment of product and geographical development of the company. Partners have agendas and goals in which expectations need to be met by both parties until better relationships are made.
The local economy- becoming a good pillar to the local community and showing job productivity is great. Being an equal opportunity employer would be a great message to send to the community. Being seen in the green can appeal to community officials that can help open doors for local relationships. This can also create a strong local support base for future geographical development of the company.
Project managers dealing with scope creep have to adjust and add to projects and adjust timelines. While performing the adjustments and making the project bigger for the request there will have to be added security. When implementing new security there will have to be an evaluation of the project from beginning to estimate end. Reviewing the objectives will allow problems in the development to be found, corrective actions taken earlier than later. By the scope creep forcing the managers to review and fix errors they are able to reduce risk to the project and lower cost to the project. Security awareness is heightened and the integrity of the project is secure.
The scope of the software will have to perform adjustments to take on new security changes. Whenever an idea or request is made for a change to the project it affects the layer it will pertain to. New security measures will have to be taken to ensure that the software changes are checked before implementing them into the system. Software testing is performed for the security of the project and timelines for completion. Not performing security checks could have a negative impact on the projects overall completion. This could directly impact the stakeholder’s expectations of the project and the company’s reputation.
An operating system has applications that allow operations to happen in specific ways. Access to websites and informational traffic is also affected by the applications on the operating system. Keeping the operating system up to date with the latest patches can help increase the integrity of the system. “The system may simply not have been the target of an attack, the integrity of design may have been compromised by changes made over the years, or a change in an underlying component or service may provide a new avenue of attack (Miller, 2014).”
Error messaging and information from that message can help the project manager make decisions on how to deal with the attack or error. The information used from this error message can be analyzed for a plan of attack in fixing the error. The information can also be used to determine what part of the system has been compromised and what fixes need to be implemented. Information from the error message can be stored and used for training and identification purposes for a quick response if there is a reoccurrence of the same error.
Having a proper and strong storage plan for project information is key to the security of the project. Making sure that there is adequate storage for the information of the project is important not laptops or USB device are not efficient for securing data. Even running a local server would not be a good plan of attack for this job. Data preservation can be accomplished by turning data over to a data custodian that can take the necessary step to secure the information. Having an effective data plan can reduce the risk of a hacker coming in contact with your research information. If exposure happens the hacker can exploit the project and implement their own malicious software into the project.
Guidelines To Successful Critical Thinking
The article I found interesting is entitled “A Literature Review of Research on video Games, Perception, & identity” by Kathleen Falcon, a student who attends the Fairleigh Dickinson University. In this review she includes a lot of empirical research and she identifies the three main issues in video game research. These issues are attachment & empathy, identification and gender roles and biases.
Attachment and Empathy explained the genuine emotional connection exist between the player and the avatar, this is called the player-avatar connection. The player spends quality time improving the avatar, that they become so attached they eventually takes the game seriously and actually place themselves in the game. Identifying the relationship developed between the avatar and the player was referred to as the avatar-player similarity.
The article states that players prefer avatars who match their own personality in non-competitive games rather than in competitive ones. Falcon explained a study from Trepte and Reinecke (2010) that states that, “a high level of attachment and similarity between player and avatar is positively related to a players identification with their avatar.” It reveals a relationship between a player and their self perception. The article states that in a virtual environment self esteem is a critical tool in influencing the establishment of a social identity.
Stereotype is a general idea of a particular person or thing for example races sex countries etc. Video games tend to sexualize female characters while they portray men as muscular and heroic. Falcon elaborates on this topic in the section entitled “Gender bias and the Formation of Sex Roles.” These representations affect people’s perception and attitude toward female reality. In the video world, the female avatars are portrayed as violent with sexual appeal while males are violent with athletic body types. These leave negative impacts on society as the stereotype of both gender appearances and how they should be among video players and other audience.
According to an article on Study.com, to think critically means making reasoned judgments that are logical and well-thought out. It is a way of thinking in which you don’t simply accept all arguments and conclusions you are exposed to but have an attitude involving questioning such arguments and conclusions. There are eight guidelines to successful critical thinking, Falcon did a good job on using these guides.
The first guide is to ask questions. This means that to ask questions or examine questions that have not yet been answered by experts. Analyze these questions, ask the “why” and “how”. In the first section of the article under Attachment & Empathy, Falcon seems to be wondering if she asked a few rhetorical questions “how does people become attached or attracted to their avatars? Is it love at first sight or does it take days, weeks, months …player-avatar relationship?” After proposing these questions, she then research studies.
The next guideline is to Define Problem. It is safe to operationally define your terms rather than using generalized terms or vague words. There was not much use of operational definition, but Falcon defined avatars in video game world. There were not much unnecessary definitions and the terms were all appropriate. For example, instead of saying player relation between the avatar she gave the specific terms for it “player-avatar connection, player-avatar similarity etc.” Falcon did an excellent job in examining her evidence, in fact most of the essay included reliable and valid empirical data.
She uses descriptive statistic on presenting the data. This is seen under Gender Bias and formation of Sex Roles (53) where she compared two studies and explained the data stating that, “..sample of one study, they were 60%.” Whenever she proposes an idea she uses evidence that supports or refutes the argument and oppositions. For example, under Formation of Sex Roles she spoke about a study in 2012 that states that the sexualization, presence and centrality of a female character influenced game sales. She spoke about the results, stating that, “the findings of this study states that games tend to include either no characters or one or more male characters on the box art.”
Falcon’s findings mainly supported her ideas, this is a form of Confirmation Bias, because she neglects evidence that contradicts her theories. The fourth critical thinking guideline is to analyze assumptions and biases which involves objective observations. Falcon was not willing to consider evidence that contradicted her beliefs. Assumptions were not presented nor evaluated. There was not any emotional reasoning whatsoever. Usually this is the case when people talk about gender bias and gender roles, but Falcon did not use any language that would suggest that females are misrepresented more that males. Terms such as sexual and violence were used for women while for men she referred to as athletic and muscular built. Other terms would not be appropriate as these are all true based on studies.
It was not a passionate commitment to a view, hence she avoid emotional reasoning. She never mentioned “I feel this way or in my opinion” as this would affect reasoning and results. The sixth rule is to not over simplify, in other words avoid generalizations. In critical thinking, it is good to consider other interpretations; this is the seventh rule. Before Falcon drew conclusions from any evidence, she includes other explanations and other findings.
Under gender bias (page 53), she compares two studies an older study in 2007 (M. Burgess, Stermer, & S. Burgess) that states that “video games console covers were featured almost 4 times more frequently than female characters and were given more relevant role” to a recent study done by Lynch, Tompkins, van, Driel, & Fritz, 2016) which the results were “when female characters were presented, they were given secondary roles and there was appositive correlation between character..” She continues to add more research then she drew her conclusions.
Lastly the eighth guideline to critical thinking is to tolerate uncertainty, this means testing or modifying theories and data. It is okay to be uncertain about a perfect answer to your problem. There was not any uncertainty in this review, but she includes suggestions for future. Falcon seems sure in all her findings.
This essay was different which is good. It would be a better essay if at least one of the findings contradicted her hypothesis. People who have done research about video games popularly talk about its influence on the player’s real-world behavior or its psychological consequences. But Falcon attacked this research from a different perspective.
She did not speak about the negative or positive influences of video games, instead she spoke about the consequences of these important themes in video game research which are Attachment & Empathy, Identification and Gender Biases and the Formation of Sex Roles. The review was not trying to make an argument or trying to turn teenagers against video games, instead it explained certain theories as to why humans get attached to video games and spend long hours playing. It goes on to show how video games alter our society’s perception of males and females.
She also did not use much opinion, instead she used scientific research and explained the results and used it to demonstrate her point. The essay gave a brief understanding of the effects of video games on human behavior. The essay had bit of confirmation bias as alternate research was not presented. This is not a good practice as researchers, as it could affect results and it devalues information that goes against a theory. Falcon only searched for information that confirms and support her hypotheses.