Operations Management: Box Divvy Essay Sample For College

Box Divvy is a social enterprise business that deals with the food community by connecting farmers directly to wholesalers. The business enterprise was formed by farmers unsatisfied with the operations of the food system. The intention was to ensure that consumers accessed quality food at extraordinary prices and compensate farmers fairly. Box Divvy has substantially grown over time since it has managed to bring together over 7,500 farmers in the network aimed at changing the food system to ensure that it is also fair among the farmers. Box Divvy must retain the quality of products and services rendered to customers and farmers even as the organization experiences immense growth.

Summary of Processes

Box Divvy, a social enterprise business, ensures that all its stakeholders receive the best services possible, with the profits generated channelled to the farmers to reduce the cost of operation. The company’s operations begin with the farmers aimed at ensuring that they produce quality farm products for their customers (Box Divvy, 2023). The enterprise advocates for conventional farming practices free from chemical sprays aimed at lowering the carbon footprint. Box Divvy also minimizes low food miles, packaging, and food wastage. Usually, the farm produce is collected for delivery to the consumers.

A key factor to note about Box Divvy is that orders are taken directly from the garden and delivered to the consumers. The social enterprise business has a smart app where the customers follow an easy procedure to place their orders. A customer can purchase individually or in a group for sharing. Whichever the case, Box Divvy guarantees its customers a sure way to access products at a lower price compared to purchasing from grocery stores. Additionally, the food produced is also fresh and of high quality, considering that the farmers deliberately omit chemicals when growing the vegetables.

The communities also run a food hub where members can access fresh and quality food produce. Moreover, the food community does not have to pay for the food hubs because it is located at an individual’s house, scouts, schools, or community centres. The person in charge of the food hubs is referred to as a hubster. Another notable operation by the Box Divvy community is that it offers delivery services for customers who purchase the product through the smart app (Box Divvy, 2023). The consumers have the responsibility to pay the cost of delivery. Notably, delivery is a crucial activity for a business that has the potential to affect customer satisfaction. For instance, it is convenient for consumers who experience time constraints and cannot pick the orders from the food hubs. On the other hand, there must be no delays experienced when delivering the commodities since such a practice will negatively affect the consumers’ attitude toward the business.

Quality and Sustainability Elements Analysis

Sustainability is a crucial activity in operation management because it ensures that the organization achieves its objectives without compromising the interests of its customers and other stakeholders. Box Divvy has to consider the interests of its farmers and consumers even as it pursues growth and profitability. As a result, the organization must ensure that the farmers continue to benefit from the enterprise by receiving fair compensation for their farm produce. In addition, it is essential to ensure that the enterprise supports its farmers to continue producing quality products by adhering to conventional farming practices, which minimizes the use of chemical sprays. On the other hand, the community enterprise must also be considerate of the needs and interests of their consumers such that they ensure they have access to quality, fresh, and cheap products at any given time.

Box Divvy can achieve quality and sustainability even as the company grows by ensuring that it enhances the quality of operations to meet customer satisfaction. According to Sucháne and Králová (2019), customer satisfaction is fundamental to enhancing a brand’s competitiveness. It is essential to note that multiple grocery stores provide customers with an alternative if unsatisfied with the services and products offered by Box Divvy. Accordingly, ensuring that the organization prioritizes customer satisfaction to experience sustainable growth is crucial.

Box Divvy management must also consider the cost of production that the farmers will use to grow the farm produce. It is essential to keep the prices low to realize a high-profit margin. The company has adopted a good business model whereby it is possible to minimize the cost of operation by adopting conventional farming practices that enhance environmental sustainability (Vittis et al., 2021). Chemical sprays applied on plants increase the cost of production, meaning that their elimination helps to lower the price of commodities. However, the farmers must ensure that lowering the cost of production does not negatively affect the quality of the produce.

Reliability is another key element for the sustainability of the operations undertaken by Box Divvy. The term reliability in this context means that the customers will access all the commodities they wish to acquire from the food hubs at any given time (Sunday et al., 2021). That means that the Box Divvy company ought to streamline its supply chain to ensure that there will be no commodity shortage at any given time. Box Divvy works so that it has customers that provide specific farm produce for the consumers. It is vital to teaching the farmers to practice rotational growing of their plants of interest to ensure that there will be no shortage at any given time. Thus, the consumers will not order a commodity and get a response that there is a shortage.

Some recommendations to help the Box Divvy food community enhance quality and sustainability include training sessions for their farmers. The training sessions will focus on equipping the farmers with more knowledge on enhancing their products and maintaining high-quality products (Bohlayer, 2022). Notably, the company’s growth is not only on the consumers but also involves the farmers willing to benefit from the social enterprise due to dissatisfaction with the current food system. The food community enterprise can use some of the business’s profits to train its farmers. Another recommendation includes improving its delivery services to be available anytime to fit the diverse client’s needs. Such a move can help to deliver products to a large market share with no delays (Ghajargar, Zenezini & Montanaro, 2016). Thus, the management needs to streamline this aspect.

Operations and Strategies to Grow in Other States

Box Divvy’s social enterprise business must consider the nature of its business model even as it seeks to extend its operations in other states. Freisinger et al. (2021) note that the business model is a key determinant of whether a business will be successful in each market. Thus, Box Divvy should consider using a business model that has worked elsewhere. One essential factor that the management should consider is that the business is community-based. Thus, it is essential to maintain such a status quo in other states where it proposes to initiate its operations. The market research should include understanding the food system used in the target states and comparing it to Canberra and New South Wales operations. It will be possible to determine what aspects need to change. Nevertheless, the organization’s mission to provide consumers with quality and fresh produce while giving farmers fair compensation is acceptable in other places.

Box Divvy management should begin by identifying farmers willing to join the organization in each target country since they will be the source of the product. The farmers should undergo training on how to grow farm produce using conventional tactics. The trainers should emphasize how the strategy helps lower production costs, making it easy to sell the farm produce at a lower cost (Niţă & Ştefea, 2014). Secondly, the organization should also consider ensuring that they market the farm produce to the surrounding community by emphasizing its low price, quality, and freshness. It is anticipated that the products will sell given that the community has become sensitive to its lifestyle, including the types of foods consumed. However, there will be a need to convince the consumers why they should not purchase from grocery stores but from farmers. Finally, the management must also consider the culture of each state individually and evaluate what factors contribute to customer satisfaction. The farmers must adhere to these provisions. For instance, the company should teach farmers how to grow local produce and not introduce foods consumed in New South Wales and Canberra.

Reference list

Bohlayer, C 2022, ‘Insights into an Action-Oriented Training Program to Promote Sustainable Entrepreneurship,’ Transforming Entrepreneurship Education, pp. 87–101.

Box Divvy 2023, Home- Box Divvy, BOX DIVVY.

Freisinger, E, Heidenreich, S, Landau, C & Spieth, P 2021, ‘Business Model Innovation Through the Lens of Time: An Empirical Study of Performance Implications Across Venture Life Cycles’, Schmalenbach Journal of Business Research, vol. 73, no. 3-4, pp. 339–380.

Ghajargar, M, Zenezini, G & Montanaro, T 2016, ‘Home delivery services: innovations and emerging needs’, IFAC-PapersOnLine, vol. 49, no. 12, pp. 1371–1376.

Niţă, CG & Ştefea, P 2014, ‘Cost Control for Business Sustainability,’ Procedia – Social and Behavioral Sciences, vol. 124, pp. 307–311.

Suchánek, P & Králová, M 2019, ‘Customer satisfaction, loyalty, knowledge and competitiveness in the food industry,’ Economic Research-Ekonomska Istraživanja, vol. 32, no. 1, pp. 1237–1255.

Sunday, AA, Omolayo, MI, Okwilagwe, O, Moses, ME & Bernard, AA 2021, ‘Evaluation of Effective Maintenance and Reliability Operation Management – A Review,’ in S Tummala, S Kosaraju, P Bobba & S Singh (eds), E3S Web of Conferences, vol. 309, p. 01012.

Vittis, Y, Folberth, C, Bundle, S-C & Obersteiner, M 2021, ‘Restoring Nature at Lower Food Production Costs,’ Frontiers in Environmental Science, vol. 9.

Ethics In Triage Scenario Essay Example

Healthcare providers must make moral decisions based on ethical considerations. Ethics in the healthcare sector guide decision-making, especially in emergencies such as managing patients due to a mass causality incident. Triaging is a practical and critical principle in managing significant emergencies. It is the process of categorizing, prioritizing, and classifying patients and injured people based on their urgency of getting treatment (Bazyar et al., 2019). Triage works on the premise that patients who have a threat to life must be treated before other patients. The paper shall provide a post-action report on triaging and outcomes of the seven patients involved in a mass causality shooting at a local grocery store, including judging whether treatment or not the treatment was futile.

First patient

Triage evaluation, personal beliefs, values, and ethics: the first client is a pregnant female, 32 years of age, with a gestation of 36 weeks. The patient presented to the emergency department in an alert and oriented state with a respiratory rate of 25 breaths per minute, radial pulses palpable, and complaints of abdominal pain after being trampled during the incident. The first response at the scene used a simple triage and rapid treatment whereby the injured victims were triaged using color codes. In this case, the 32-year-old pregnant lady had a green tag indicating minor injuries in patients who can walk. Considering that she was pregnant, she should have been labeled with a yellow tag which means that one has serious injuries but not immediately life-threatening. The patient presented with abdominal pain, which could indicate blunt trauma. The outcomes of trauma in pregnancy include preterm labor and preterm delivery, uterine rupture, or placental abruption (Greco et al., 2019). The personal beliefs of the health care provider who attended to her altered her decision-making, leading to discharging the patient after 24 hours since the patient and fetus survived. An obstetric gynecologist should have been informed to review the patient before her discharge.

Treatment: the client was treated with extensive human and non-human resources, which were used to assess the condition of the patient and the fetus. According to Tasneem et al. (2021), trauma during pregnancy is the leading cause of fetal demise and non-obstetrics-related mortality. Although the client and fetus survived, the 32-year-old is likely to experience complications after discharge; therefore, she should have undergone further examination by an obstetric gynecologist.

Outcome: the 32-year-old pregnant lady was discharged after 24 hours; however, the outcome could have been worse following inappropriate color coding. The client can, however, experience further complications after discharge since she never underwent a detailed examination by an obstetric gynecologist.

Corrective action: although the case did not have any unethical actions made, the facility needs to do a follow-up to prevent any complications such as placenta abruption.

Second patient

Triage evaluation, personal beliefs, values, and ethics: the 45-year-old Caucasian female was triaged as red which is correct considering her unconscious condition and a gunshot to the right chest. The healthcare providers’ response was right at first, but after noticing that she was the shooter, they stopped providing unethical care. The emergency healthcare provider should treat criminals or suspects with the same respect and attention accorded to other patients. The ED healthcare providers let their personal beliefs guide their judgment regarding patient care.

Patient outcome: the patient did not survive due to the ED’s healthcare providers’ ignorance about the client being the shooter.

Corrective action: the chief nursing administrator must hold meetings with the ED healthcare providers and remind them about ethics whereby all patients should be treated equally despite being criminals or suspects.

Third patient

Triage evaluation, personal beliefs, values, and ethics: the 52-year-old Caucasian female was color coded effectively since she had a gunshot wound to the right leg, and respirations were shallow at 40 beats per minute with no palpable radial pulse.

Patient outcome: the course of treatment was quite aggressive, which helped to stabilize the patient. The patient is stable and recovering in the ICU.

Corrective action: the healthcare providers at the ED need to be sensitized about the corrective use of personal protective equipment, considering that they experienced fear after noticing that the patient is HIV positive.

Fourth patient

Triage evaluation, personal beliefs, values, and ethics: the fourth patient is a 45-year-old African American male Iraqi war veteran with a history of PTSD. Although the patient had no visible injuries, he should have been labeled red since he was hyperventilating at 45 breaths per minute. The literature states that patients with a respiratory rate of more than 30 breaths per minute should be assigned red tags.

Patient outcome: the patient was observed for several hours and released to the police since he allegedly shot the perpetrator. The ED staff should have monitored him further to identify the cause of tachypnea if he had been color coded effectively.

Corrective action: considering the patient’s history of PTSD, a therapist should have been assigned to the patient to help with counseling.

Fifth patient

Triage evaluation, personal beliefs, values, and ethics: the first patient is a six-year-old who presented with a gunshot wound to the abdomen, unconscious, and the radical pulse was not palpable. The triaging was appropriate, considering the presentation of the client.

Patient outcome: the patient did not survive despite the extensive treatment provided by the ED staff. Treatment was futile.

Corrective action: there are no ethical concerns since the ED staff provided the patient with extensive treatment.

Sixth patient

Triage evaluation, personal beliefs, values, and ethics: the 29-year-old Hispanic female, the mother to the six-year-old patient, presented with an open fracture, respirations at 40 breaths per minute, and hysterically screaming for her child was labeled with a yellow tag. Considering her respirations, she should have been labeled with a red tag.

Patient outcome: the patient was treated effectively with wound care and stabilization of the fractured leg after administration of a sedative; hence stable and recovering at the medical/surgical unit.

Corrective action: the ED should have informed her about her child, which indicates poor judgment among ED staff.

Seventh patient

Triage evaluation, personal beliefs, values, and ethics: the last patient is a Spanish-speaking migrant who appears to be in his 50s. He was labeled with a green tag which is incorrect considering that he had a laceration on his forehead and respirations of 30 breaths per minute. He would have been labeled with a red tag. Also, the ED staff should have valued the patient since they were not bothered to look for a translator considering the patient could not communicate verbally due to the language barrier.

Patient outcome: The patient outcome is not pleasing, considering that when the patient was responsive when brought to the ED, he changed into a vegetative state due to ignorance. The patient outcome could have been positive if the nursing staff at the ED had looked for a translator.

Corrective action: the facility should employ translators to help in cases of a language barrier (Labaf et al., 2019).


Bazyar, J., Farrokhi, M., & Khankeh, H. (2019). Triage Systems in Mass Casualty Incidents and Disasters: A Review Study with A Worldwide Approach. Open Access Macedonian Journal of Medical Sciences7(3), 482–494. https://doi.org/10.3889/oamjms.2019.119

Greco, P. S., Day, L. J., & Pearlman, M. D. (2019). Guidance for Evaluation and Management of Blunt Abdominal Trauma in Pregnancy. Obstetrics &Amp; Gynecology134(6), 1343–1357. https://doi.org/10.1097/aog.0000000000003585

Labaf, A., Shahvaraninasab, A., Baradaran, H., Seyedhosseini, J., & Jahanshir, A. (2019). The Effect of Language Barrier and Non-professional Interpreters on the Accuracy of Patient-physician Communication in Emergency Department. Advanced journal of emergency medicine3(4), e38. https://doi.org/10.22114/ajem.v0i0.123

Tasneem, B., Fox, D., & Akhter, S. (2021). Blunt Abdominal Trauma in the Third Trimester: Eight Departments, Two Patients, One Survivor. Cureus. https://doi.org/10.7759/cureus.16688

Organic Chemistry: Hybridization Free Essay

Part A


According to the valence bond theory, hybridization is mixing atomic orbitals to produce new hybridized orbitals better suited for pairing electrons to form chemical bonds because they have different energies and shapes than the original atomic orbitals. To link to four different atoms, for instance, the valence-shell s orbital combines with three other valence-shell atomic orbitals to produce four equivalent sp3 mixes placed in a tetrahedral arrangement around the carbon atom. Hybrid orbitals are symmetrically distributed in space and can be used to explain atomic bonding and molecular geometry (Fryhle and Snyder, 2022). Hybrid orbitals are typically created by mixing atomic orbitals with similar energies.

Explain The Sigma And pi Bonding And Link That To The Hybridisation

The Sigma (σ) Bond

This covalent bond is created when atomic orbitals in the internuclear axis cross directly and positively (same phase). Sigma bonds are the strongest covalent connections because the participating orbitals overlap. The electrons a bond contains are referred to as “electrons.” All single bonds generally contain sigma bonds. They can be made using the following atomic orbital combinations.

s-s Overlapping

In this overlapping, one’s orbital from each participating atom collides directly along the internuclear axis. One’s orbital must be partly full before it can overlap another’s. The example below demonstrates how two s orbitals can cross each other and create a sigma bond. In H2 molecules, where each H2 atom occupies a semi-s orbital, this overlap occurs.

s-p Overlapping

One half-filled p orbital and one half-filled s orbital overlap and form a covalent bond along the antinuclear axis of this kind.

This kind of overlap is observed in ammonia. An NH3 molecule comprises three sigma bonds, formed when the nitrogen atom’s 2px, 2py, and 2pz orbitals overlap with the hydrogen atom’s 1s orbitals.

p-p overlapping

One half-filled p orbital from each participating atom encounters head-on overlap along the internuclear axis. To make Cl2, two chlorine atoms’ 3pz subshells must overlap in a p-p configuration. While the production of pi bonds is caused by the lateral overlap of these orbitals, establishing a sigma bond is caused by the head-to-head overlapping of two p orbitals.

Pi (π) Bond

Atomic orbitals that cross over sideways and are positive perpendicular to the internuclear axis form pi bonds. Atomic orbital axes are transverse to the internuclear axis whenever they overlap, but they are parallel when bonds are formed.

Sigma bonds are frequently weaker than pi bonds since there is significantly less overlapping. A double bond normally consists of one pi bond and one sigma bond, while a triple bond typically consists of two and one. It is imperative to keep in mind that a pair of sigma and pi bonds will always be more potent than an individual sigma bond (Iverson et al., 2022).

Part B

Explain why alkenes are much more reactive than alkanes towards chlorine (CL2) or bromine (BR2) in the dark at room temperature and why alkanes do not react with HCL (g) or HBr (g) whereas alkenes do.

The fundamental distinction between alkenes and alkanes, even though both are hydrocarbons, is that alkanes are saturated with just single covalent bonds (-bonds) between the carbon atoms, whereas alkenes are unsaturated molecules with a pair of covalent bonds (a combination of a -bond and a -bond). Due to the reactivity of the carbon-carbon bond, alkanes are generally stable compounds but are not more reactive than alkenes (Brown, 2022). The bulk of alkene reactions involves extending this bond with new single bonds. Halogen atoms can take the place of hydrogen atoms in an alkane. The process is referred to as a radical substitution mechanism because it includes the production of free radicals (Iverson et al., 2022).


Fryhle, C.B. and Snyder, S.A., 2022. Organic chemistry. John Wiley & Sons. Brown, W.H.,

Iverson, B.L., Anslyn, E. and Foote, C.S., 2022. Organic chemistry. Cengage Learning.