Reed Elsevier Company Internal And External Stakeholder AnalysisExpert AnswerWho Are The Experts?Experts

Reed Elsevier Company internal and external stakeholder analysis

Expert Answer

This solution was written by a subject matter expert. It’s designed to help students like you learn core concepts.


Reed Elsevier, now known as RELX Group, is a multinational information and analytics company with businesses in several sectors, including science, legal, risk, and exhibitions. When conducting a stakeholder analysis for RELX Group, it’s essential to consider both internal and external stakeholders. This analysis helps in understanding the interests, influence, and impact of various groups on the company’s operations and decision-making processes.

Internal Stakeholders:

1. Employees: Employees are a crucial internal stakeholder group. They include everyone from top executives to entry-level workers. Their interests include job security, fair compensation, career development, and a safe working environment. Happy and motivated employees are more likely to contribute positively to the company’s success.

2. Management and Board of Directors: Top-level executives and the board of directors play a significant role in shaping the company’s strategic direction. They are concerned with financial performance, market share, and long-term sustainability.

3. Shareholders: Shareholders are owners of the company, and they are primarily concerned with returns on their investments. They want to see the company’s stock price increase and receive dividends. Institutional investors, such as mutual funds, may have different expectations than individual shareholders.

4. Suppliers: RELX Group relies on various suppliers for products and services. Maintaining good relationships with suppliers is essential to ensure a reliable supply chain, cost efficiency, and quality.

External Stakeholders:

1. Customers: Customers are a crucial external stakeholder group. RELX Group serves a diverse range of customers, including researchers, legal professionals, business leaders, and government agencies. Understanding their needs, preferences, and feedback is essential for product development and customer satisfaction.

2. Government and Regulatory Bodies: RELX Group operates in multiple countries and is subject to various regulations. Government agencies, such as the Securities and Exchange Commission (SEC), can have a significant impact on the company’s operations through legal requirements and regulations.

3. Competitors: Competitors in the information and analytics industry can influence RELX Group’s market share and competitive position. Monitoring and responding to competitive threats are essential for sustained success.

4. Industry Associations: Being an active member of industry associations can help RELX Group stay informed about industry trends, standards, and best practices. It can also provide opportunities for networking and collaboration.

5. Environmental and Social Advocates: In today’s world, companies are under increasing pressure to address environmental and social issues. Environmental groups, human rights organizations, and other advocacy groups can influence the company’s reputation and public perception.

6. Media and Analysts: Media outlets and industry analysts can shape public opinion about RELX Group. Maintaining positive relationships with them and effectively managing the company’s public image is essential.

7. Communities: The communities in which RELX Group operates may be affected by its activities. Engaging with local communities, addressing their concerns, and contributing positively to their well-being can enhance the company’s reputation and social license to operate.

8. Non-Governmental Organizations (NGOs): Depending on its business operations, RELX Group may interact with NGOs that focus on issues related to its industry or geographic presence. NGOs can advocate for specific causes and exert pressure on companies to align with their objectives.

A thorough stakeholder analysis for RELX Group would involve identifying, prioritizing, and continuously engaging with these internal and external stakeholder groups to ensure the company’s long-term success and responsible corporate citizenship.


A stakeholder analysis for RELX Group involves identifying and assessing the interests, influence, and impact of both internal and external stakeholder groups on the company’s operations and decision-making processes. Internal stakeholders, such as employees, management, shareholders, and suppliers, have a direct connection to the organization and play critical roles in its functioning. They are concerned with aspects like job security, financial performance, and supply chain reliability. External stakeholders, including customers, government bodies, competitors, industry associations, environmental and social advocates, media, communities, and NGOs, exert indirect but significant influence on RELX Group through their interactions and expectations. Understanding and effectively engaging with these diverse stakeholders are essential for the company’s success, reputation management, and responsible corporate practices in a complex and dynamic business environment.

In conclusion, conducting a comprehensive stakeholder analysis for RELX Group is essential for the company’s sustained success and responsible corporate citizenship. Recognizing the varied interests, influence, and impact of internal and external stakeholder groups allows RELX Group to align its strategies, policies, and actions with their expectations, contributing to positive relationships, improved operational efficiency, and long-term sustainability. By actively engaging with and addressing the concerns of these stakeholders, RELX Group can navigate the evolving business landscape while fostering trust, innovation, and ethical practices, ultimately enhancing its position as a responsible and responsive global information and analytics leader.