Social Norm Violation: Subverting Conversational Norms Sample College Essay

Social norms are prescribed behaviors in a given social group that serve to achieve and maintain the desired status quo. These rules inform group members about how they should initiate a certain situation, how to act or react to it, and how to feel about it (Reese et al., 2019). Since communication between people is one of the actions that group members engage in most frequently, it is only natural that many of such norms pertain to communication. In particular, social norms prescribe particular speech patterns for specific situations, such as making a polite request or greeting a person. One of the common normalized ways to greet a person in English is through the following exchange: “How are you?” “I am fine, thanks. How are you?” While there are possible modifications to this script, they do not detract from its purpose, which is simply saying “Hello” rather than actually inquiring about someone’s situation in life. I decided to violate this conversational social norm by answering “How are you?” with fictional and intentionally exaggerated statements about my life as if a person actually inquired about my circumstances.

I violated this norm several times consecutively when different people greeted me. In most cases, the exchange followed roughly the same pattern. After hearing “How are you?” I answered with “My dog got hit by a car,” “I think I contracted coronavirus,” or any other exaggerated fictional statement that did not fit the pattern. As a rule, the people I conversed with remained calm while I told them and answered along the lines of “I am fine too, thanks.” These results illustrate McLeod’s (2008) statement that people expect each other “to behave in certain ways in particular situations,” and these expectations are based on social norms (para. 2). A second or so after the exchange, people registered the actual meaning of my words, which was when they asked me to repeat my statement, and then expressed disbelief, confusion, amusement, shock, or concern. On one occasion, the person did not follow the norm-prescribed pattern and immediately answered, “Wait, what? That is horrible!” However, in most cases, people followed the speech pattern outlined by the social norm and only stopped to consider the meaning of my response after they proceeded with it.

While I was violating this social norm, I felt excited and, on occasions, amused. My excitement stemmed from the fact that it was interesting to watch the people’s reactions to the dialogue unfolding the consistently with the established norms. Additionally, there were few if any risks involved, which is why I largely did not feel stressed. Reese et al. (2019) note that most social norms serve as evaluative standards, but their importance in this respect varies. My violation was not nearly as severe as, say, public indecency or obscene language, which is why I did not feel particularly stressed. As for the amusement, it was to be expected, since the people following the norm-prescribed pattern could result in legitimately funny situations. For example, on one occasion, a person replied, “I am very glad to hear it,” as she would to “I am fine, thanks,” even though I actually informed her of my uncle’s imaginary car accident. I provided no explanations for 24 hours, but many of my interlocutors eventually interpreted my statements as jokes, which has also contributed to my relatively light-hearted perception of the matter.


McLeod. S. (2008). Social roles. Simply Psychology. Web.

Reese, G., Rosenmann, A., & Cameron, J. E. (2019). The psychology of globalization: Identity, ideology, and action. Academic Press.

Microsoft Excel: Data Analysis Using Spreadsheet

Microsoft Excel is an essential software to all organizations regardless of the industry under which they operate. They can be embedded in various functions performed by each department ranging from assigning tasks to accounting. As a finance officer, Microsoft Excel is vital in conducting basic financial accounting. Spreadsheets are giant calculator that utilizes formulae to help solve computations. By entering data into the cells, finance professionals also have the flexibility to create charts and graphs over time to compare variables (Vermaat, 168). Moreover, I learned that the comparison feature is further enhanced by the existence of the Pivot Chart feature that allows an analyst to organize and select variables to be evaluated quickly.

The strongest feature of Microsoft Excel is its robustness and openness. It has a wide range of built-in functions, such as the MIN, MAX, and AVERAGE, which quickly calculate the selected cells’ values (Vermaat, 168). In addition, the software has a drag feature that allows the user to paste formulas in other cells by merely dragging the pointer. Although it is not covered in the Gradebook assignment, I noted that the Pivot Table contains a filter feature that can sometimes be used to categorize data as needed. I intend to research this feature further and become conversant with it as the Pivot Table is the center of all analyses. This is because it brings to life all the raw data that was entered and could not easily be interpreted in its original form. Overall, Microsoft Excel is vast, and it contains a lot of features that could not be all learned in one sitting, but I could say that I have identified a few new words, such as the Pivot Table.

Work Cited

Vermaat, Misty, et al. Discovery Computers 2016. Cengage Leanring, 2015.

Measuring National Committee Performance

The National Committee for Quality Assurance has developed a widely implemented tool for measuring performance in healthcare facilities called Healthcare Effectiveness Data and Information Set (HEDIS). To increase the productivity of the healthcare system, it is mandatory to properly address and optimize every aspect of it, and HEDIS excels in this task. The following paper will discuss three different patient interventions in medication management for people with asthma and the asthma medication ratio.

The first intervention I would like to discuss is the control of environmental triggers. People spend most of their day indoors, and a big portion of that time is spent at home. The study conducted by the CDC has shown that scheduled home visits by community health workers, who check houses for the asthma trigger measures and help with their removal, reduce Medicaid costs (Marshall et al., 2020). Such optimizations of living space greatly reduce rescue medication use and hospital visits.

To properly assess the impact of this intervention, I would compare household spending on medications, a number of related doctor visits, and a self-reported number of asthma incidents per year before and after the intervention. It is expected that scheduled home visits will lower the hospital’s expenses on medications and readmissions. At the same time, clinicians will establish strong relationships with patients, leading to positive reviews and higher NP patient ratings.

Adherence to medication use recommendations is an issue I would like to acknowledge as well. Simply following the guidelines-based medical management reduces the out-of-pocket costs of asthma treatment, as low or irregular medication usage is directly linked to frequent hospitalizations (Hsu et al., 2018). Outcomes in patients with adherence >75% have shown that effective usage of medication improves the quality of life, while patients with adherence <50% missed more work/school days and visited doctors more often (Hsu et al., 2018). The education of patients with asthma and their families should begin immediately after the diagnosis and focus on teaching skills for dealing with asthma, and correcting and reinforcing behaviors to reduce its severity and occurrence.

The educational course should not simply provide information; it is advised to test the skills of trainees after the course. To measure the outcomes, I would use a self-reported questionnaire and compare its results with overall statistics. Such preventive methods are cost-effective because they are likely to reduce the rate of complications (Luskin et al., 2017). Moreover, as shown above, people with higher adherence visit their provider less often. Overall, an educated patient will also not be frustrated about their health, being positive and confident in their and their nurses’ skills.

The third intervention is more government-controlled. However, it is possible to give adequate suggestions to a patient that could help with the reduction of symptoms. There is strong evidence of air pollution and increased asthma-related ED visits and hospitalizations, especially in children (Hsu et al., 2018). Particular jobs and workplaces can induce or worsen asthma. It is advised for people with this condition to reduce exposure to such triggers as pollen, cigarette smoke, vehicle exhaust, and similar.

To help with the situation, one should try improving the ventilation, replacing workplace materials, or, if necessary, change a job, but these triggers are to be avoided at all costs. As a nurse, I would thoroughly discuss the usual day at work or school and highlight potential threats to a patient’s health status. Governmental interventions act on a massive scale and do not reduce practice’s budgets, thus positively influencing savings. While this intervention may not directly affect NP patient ratings, it will demonstrate that nurses are highly committed patient advocates with great interest in public health.

In conclusion, poor asthma control and an unhealthy environment are the main reasons for the high costs accompanying this disease. These increased costs are primarily a result of increased annual medication and hospital usage for patients with a high versus low asthma medication ratio (Luskin et al., 2017). Implementation and promotion of the correct asthma management could save billions of dollars for the US and create a trusting nurse-patient relationship.


Hsu, J., Sircar, K., Herman, E., & Garbe, P. (2018). EXHALE: A technical package to control asthma. Web.

Luskin, A.T., Antonova, E.N., Broder, M.S., Chang, E., Raimundo, K., & Solari, P.G. (2017). Patient outcomes, health care resource use, and costs associated with high versus low HEDIS asthma medication ratio. Journal of Managed Care & Specialty Pharmacy, 23(11), 1117-1124. Web.

Marshall, E.T., Guo, J., Flood, E., Sandel, M.T., Sadof, M.D., & Zotter, J.M. (2020). Home visits for children with asthma reduce Medicaid costs. Preventing Chronic Diseasepublic Health Research, Practice, and Policy, 17(11). Web.

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