Using Nonverbal Communication To Support People Living With Autism Essay Example

Communication is more than just talking. Nowadays, while cooperating with others, people frequently use non-verbal communication as opposed to verbal communication. They get more comfortable expressing their thoughts and feelings to others through non-verbal means. The use of vocal language by technologies in the modern era of advancing innovation is a real example. Autistic children use nonverbal communication because they lack the ability to speak, which prevents them from using verbal communication too often. Autism demands a lot of love and patience to be raised. Communication quality may be impacted by a child’s impaired social interaction, a defining characteristic of an autistic spectrum condition(CDC). Kinesics is the study of non-verbal communication. The Greek term kinsis, which emphasizes movement, is where the name “kinesics” originates. Kinesics uses nonverbal cues, including posture, movement, and gaze, to communicate information and emotion(Bruss). Anthropologist Beam L. Birdwhistell officially defined the word kinesics in 1952. Only 30% of the material transferred during debate comes from stated words, according to Birdwhistell. Many things are handed on through non-linguistic body movements and facial expressions.

According to the Centers for disease control, autism spectrum disorder is a developmental disability caused by contrasts in the brain. Some people with ASD exhibit a differentiation that has been likened to a genetic disorder. Individuals with ASD might act, communicate, cooperate, and advance in ways that are not the same as most others. Most of the time, nothing about their appearance separates them from others. The capacities of individuals with ASD can change fundamentally. For instance, certain individuals with ASD might have progressed communication abilities, while others might be nonverbal. Specific individuals with ASD need a great deal of help in their day-to-day routines; others can work and live with next to zero help. People living with Autism, especially those who are non-verbal, face unique challenges in their daily lives that require special consideration and understanding from those around them.

According to the most recent estimates from the World Health Organization (WHO), there are 1/100 children worldwide who have ASD; however, this statistic only accounts for the average across all nations and research. Most kids start talking their most memorable words in close to a half year, about a word or two, with communication both nonverbal and vocal. A young child exhibiting signs of mental instability may take longer to form their first words or struggle to speak clearly(Hamdan 579). Another one of the key negative effects is someone’s lack of interest in their hobbies and recreational activities. Whereas most children, when playing with a toy truck, for example, would push the vehicle about and try to accomplish what they normally observe. However, a child with Autism can focus on a specific component of the car rather than the whole thing to play with. A child’s need or desire for a daily routine, such as the requirement that they consume meals in accordance with a specified request, is another factor that might cause someone to believe their child suffers from mental instability.

Autism that affects verbal and nonverbal communication can have several effects, including lack of eye contact, odd stares, and speech patterns. Various non-verbal cues follow eye communication, and since eye contact lasts an average of three seconds, young children with autism spectrum disorders make less eye contact than their typical or mentally challenged peers do(CDC). People who have this problem are known to experience a wide range of social difficulties, including problems with sympathy, remembering one’s own feelings, sharing feelings, seeking solace from close friends, feeling overwhelmed in group settings, diverting the conversation during discussions, and maintaining a suitable distance between people(WHO). Compound irregularity is also related to restricted and sluggish motions, such as dynamic body developments like turning, sprinting, and flailing the arms. According to the American Psychiatric Association’s (2009) evaluation, 25% of those with ASD are nonverbal, meaning they do not communicate through voice.

Many autistic youngsters use aggression to make their points. This is particularly true for nonverbal youngsters who will never learn to say more than a few words. When a parent is trying to redirect a child’s conduct, they should not talk to them. Speaking aloud or raising your voice might disturb or confuse your kid, especially if they already struggle with language and communication.

Numerous strategies, such as social skills training, visual aids, and visual schedules., have been developed to help people who live with Autism manage these challenges. As a result, interventions may begin early, and parents and non-special education instructors can take courses on nonverbal communication that are informative and instructive(Hamdan 582).

An image or other visual aid that facilitates communication between a kid and others is known as visual support. By allowing children to completely express their emotions and frustrations and by assisting them in understanding social expectations, such as how to initiate a conversation, visual aids can help reduce violent behavior in children(Hamdan 583). Children can learn what is expected of them and the potential repercussions of breaking the rules via visual supports. Children that get visual behavior aids are more likely to recall how they should act, communicate, and build connections with others.

Furthermore, having expectations for their day’s events is beneficial for all autistic children. Visual timetables reduce anxiety and promote predictability since transitions (knowing what to do after one job or activity) are frequently the antecedent to difficult or violent behavior. Therefore, with pictures, sketches, or written lists, make a visual daily plan that starts with the first thing your kid should do in the morning and ends with the last thing they should do at night. For instance, you may provide a visual aid if your child has trouble fastening their shoes. Using alternative methods of communication is essential to communicate with autistic children((Hamdan 582). For instance, children with non-verbal Autism frequently discover they can convey their feelings via dance, drawing, or other hand gestures. See whether engaging in sensory activities like finger painting with them can help them express themselves.

Researchers claim that autistic children who are nonverbal can learn sign language in a manner similar to how ordinary children learn a vocal-verbal language. Evidence shows that autistic kids may mimic and acquire sign language by modeling, even without being explicitly taught. According to the American Speech-Language Association (ASHA), augmentative and alternative communication (AAC) refers to all modes of expression (other than spoken speech) for ideas, needs, and wishes. AAC can be used to replace speech that is missing or unintentional, as well as to complement speech that already exists(Maria De Leon). Many autistic children have found learning and using sign language successful because it is visual-based, easy to learn, and offers a speedy means of communication, as per the American Signs and Language. A particular kind of assistive technology called augmentative and alternative communication (AAC) can help persons with Autism of all ages by fostering independence, enhancing communication, and enhancing social relationships(Maria De Leon). A parent can identify a good AAC approach for their kid through speech therapy with an SLP and suggest activities to perform at home in between sessions.

Autistic individuals who are non-verbal can express themselves in various ways, such as through writing, painting, and gestures. They can also connect with others using tools like VOCA and The Picture Exchange Communication System (PECS) technology(Boston). Children with ASD typically do not learn on their own in their environments; thus, they require additional clues, direct instruction, and systematic teaching of new abilities. To learn new abilities, they need to be regularly taught and actively involved with their surroundings. DTT is one of several methods for promoting learning based on applied behavior analysis (ABA) principles(Hamdan 580). It entails a series of methodical, direct education techniques that are applied repeatedly until the youngster masters the ability. DTT focuses on breaking down abilities into their parts and units. Through several tries, each person learns their abilities using this strategy. One of the therapies and intense behavioral programs that proved successful was DTT.

April is Autism Acceptance Awareness Month. The acknowledgment enhances integration and connectivity for people with Autism and raises questions about how Autism should be recognized (CDC). Support from the local community and social networks can help people with Autism achieve optimal wellness and reach their full potential. For the purpose of illuminating initiatives and arrangements that support children with Autism and their families, the Center for Disease Control advances early detectable evidence and provides essential information on Autism.

Children with disabilities, especially those who are autistic, should not face prejudice or rejection because of their limitations. However, kids must be given more chances to engage and communicate non-verbally.

Works Cited

“Autism Research and Resources from CDC.” Centers for Disease Control and Prevention, Centers for Disease Control and Prevention, 28 Mar. 2023,

“Autism.” World Health Organization, World Health Organization,

Bolton, Julie. “M. Cl. Sc (SLP) Candidate University of Western Ontario: School of Communication Sciences and Disorders The following appraisal examined the evidence for increased verbal output in non-verbal children with Autism Spectrum Disorder (ASD) after engaging in the picture exchange communication system.” 2018.


Hamdan, Mohammed Akram. “Developing a Proposed Training Program Based on Discrete Trial Training (DTT) to Improve the Non-Verbal Communication Skills in Children with Autism Spectrum Disorder (ASD).” International Journal of Special Education 33.3 2018: 579–591.

Maria De Leon, MS. “Benefits of Sign Language and Other Forms of AAC for Autism.” NAPA, 17 Oct. 2022,

Use Of Osterwalder Business Model Canvas – Microsoft Business Model Sample Paper

A business model is a framework that presents the process of creating value and capturing in the companies; it is an essential strategy for promoting good business performance. A business model’s benefits to companies include promoting how firms can realize value by supporting information. Another advantage of applying the business model in companies is that it makes business ideas possible and allows innovators to share their visions worldwide (Baig et al., 2022). The most important reason for using a business model is the promotion of innovation in the company, whereby a good business strategy creates an enabling environment for all innovators. The Osterwalder business model comprises nine building blocks that explain how the company creates value and improves its profits. The building blocks include customer segment, value creation, channels or avenues, customer relationships, essential resources, revenue streams, key activities, good partnerships, and company cost structure (Osterwalder & Euchner, 2019). Thus, this paper uses the Osterwalder business model to construct a business model used by Microsoft company in promoting innovation.

Microsoft is well known for its Microsoft product that runs on all computers and gadgets; the continuous innovation of the model has made significant revenue for the company. The Microsoft business model entails various innovations such as Razor and Blade, including software, apps, and Xbox games for every operating system (Amoussohoui et al., 2022). Another component of Microsoft’s business model is lock-in, which assists customers in saving costs using the app and software. There is also the use of freemium such as LinkedIn, a social network providing subscribers with premiums. Also, there is the application of subscriptions to products such as Office 365. Microsoft search engine such as Bing generates revenue using ads; ingredient branding is always found in Microsoft products.

Innovation Partners Main Activities Value Propositions Customer Relationships
-App Developer -software development

-sales of the apps

-Operating system -Self-support software

-sales support


-Direct sales


-software website

Customer segment

-commercial clients

-corporate clients

-advertising agencies

-server developers

Important Resources

intellectual property

-data center


-human resources

 Cost Structure

research and development


-data servers and data centers maintenance cost

-marketing cost

-office expenses

Revenue Streams


-personal computing

Figure 1 Microsoft innovation business model

The Microsoft innovation model identifies the critical partner in the Microsoft business model, the app developer, and the innovation initiator. These partners are companies that deal with app development, data management, and internet services. Also, the innovation business model utilizes software vendors in their list of key partners on the Windows development innovation strategy. The main activities in the product development of the company include; support of software products and providing online Information Technology (IT) solutions (Osterwalder & Euchner, 2019). Thus, this leads to the constant development of Microsoft Windows as among the main activities and sale of the final product that brings revenue resources into the company. Microsoft’s value proposition entails creating a valuable operating system that provides customers with computing technology solutions. An innovation of the software that is used with existing technologies in the phones and computers, such as laptops, desktops, and smartphones.

Also, customer relationship is enhanced through the innovation of self-supporting operating system and windows office software, which do not require sophisticated skills to run the software on the computer. The company has innovations in customer support; thus, one can make inquiries online and get assistance from an expert in Microsoft. Microsoft uses social media such as Facebook and tweeter to work on customer inquiries and promote good client interaction. Another component of Microsoft’s business model is marketing channels, some innovations in marketing channels include websites that support customer requests and complaints, that as the MSN portal. Direct sales market channels involve a marketing avenue that removes any intermediary, and the clients can purchase an operating system for their computers online without using any mediating company. In addition, one can buy the Windows operating system from software vendors from retailers; their role in selling Microsoft software is to buy and resell the product to prospective customers. The sales and marketing teams are also engaged in the sale of the software; these people are mandated to ensure that the company’s product meets the client’s needs.

The customer segment shows those who need Microsoft products to provide solutions in the operating system of their computers and phones. They include commercial clients such as IT and consulting businesses; they need the Microsoft operating system to run their activities and sell to their clients. Other clients include corporate organizations such as server management, Skype, and cloud computing, which require Windows to run the apps on the computers. Another group of clients includes advertising agencies such as Bing search engine and MSN, which needs Microsoft product such as Windows to run ads on the internet; hence the innovation assists in improving the outlook of these products (Baig et al., 2022). Server developers rely so much on Microsoft Office to create a server appropriate to the business model.

Critical resources in the Microsoft innovation model include intellectual property; that is, they are sole owners of the rights to develop the Windows operating system that runs on all computers. The intellectual property right is an essential asset to innovation because this protects any other company from using the company trademark, brand, and other intellectual property to imitate Microsoft products. Another critical resource is Proprietary technology, such as Microsoft software, which the company hugely uses to provide innovation in the operating system of the computers continuously. The company also has data centers where extensive data on the software developed by the company applies to remotely store and distribute data for Windows operating system innovation. Servers that manage access to the Microsoft software within its network control access to critical data on the development of Microsoft software. Also, Microsoft enjoys a skilled and experienced human resource base starting with the company’s owner, Bill Gates, who has supported the company’s running over the years. A good team of human resources has enabled the Microsoft business model to succeed, and the company remains the leader in computing software.

The cost structure block is an essential aspect of Microsoft’s innovation model; it points out how much the company spends on maintaining partner relationships and meeting the cost of critical activities and resources in producing the output. The Microsoft cost structure is in the form of research and development; the innovation in the operating system that exists up to date from the company is due to increasing market research and product development. The market research promotes product development from the MS-DOS, later replaced by Microsoft, and Windows became a standard computer operating system. The company also promotes human resource development; it ensures employees are under various short courses on product development, thus promoting their morale at work. Also, the cost structure comprises software maintenance costs in the form of maintaining the data centers and servers, which are informed of internet subscriptions and charges the company pays internet providers to keep the software running. The other costs include sales and marketing costs; the company pays these to the sale support people who continuously identify the client’s needs for appropriate innovations. In addition, the company meets administrative expenses by paying office workers who support product development, leading to innovations that keep Microsoft at the edge of its competitors.

The revenue of the business model is created in various ways; through subscriptions, personal computing, and intelligence cloud. The primary revenue under the Windows operating system is subscriptions that the clients pay to the company. Various subscriptions are a source of revenue for the company, such as Microsoft Cloud subscriptions, Microsoft Security subscriptions, Microsoft 365, dynamics 365, Microsoft power platform, Microsoft Teams, and Microsoft Industry (Amoussohoui et al., 2022). All these subscriptions bring revenue to the company through client payment for the service, for instance, subscription for using Microsoft Windows 10 software. Thus, the innovation in Microsoft’s business model creates value through the operating system, thereby generating revenue for the company.

The Microsoft company can do better in operating system innovation and development through the appropriate use of the business model. Some of the recommendations that can be made from the paper include; creating an existing firm relationship with the key partners, that is, app developers. Also, the company should work with direct sales to reduce the issue of bringing intellectual property through unscrupulous software sales. There is a need to control expenses to avoid revenue reduction from funding the critical activities in the model because if cost is not regulated, they can lead to the collapse of the innovation. Finally, Microsoft should work on non-modifying features because most features can not be modified, which leads to a focus on alternatives.


Amoussohoui, R., Arouna, A., Bavorova, M., Tsangari, H., & Banout, J. (2022). An extended Canvas business model: A tool for sustainable technology transfer and adoption. Technology in Society68, 101901. Doi

Baig, U., Hussain, B. M., Meidute-Kavaliauskiene, I., & Davidavicius, S. (2022). Digital entrepreneurship: Future research directions and opportunities for a new business model. Sustainability14(9), 5004. Doi

Osterwalder, A., & Euchner, J. (2019). Business model innovation: An interview with Alex Osterwalder. Research-Technology Management62(4), 12-18. Doi

A Research Proposal On Quality Of Care And Efficiency As Affected By Modifications In Healthcare Delivery During The COVID-19 Pandemic. Sample College Essay


The goal of this study is to understand how the COVID-19 pandemic changed how healthcare was provided, the standard of treatment, and the efficiency of healthcare workers. The introduction to the proposal will summarize the pertinent literature review, theoretical framework, and research methods in addition to outlining the goal, issue, and significance of the study. A detailed definition of the issue and the study’s objectives will lead to the creation of research questions. The proposal will be completed with a glossary of terms and a literature evaluation that both outlines what is currently known and identifies areas in which additional study is required. The methodology and research design will include a detailed description of the data collection process and analysis plan.


The COVID-19 pandemic’s widespread consequences have caused a number of adjustments and modifications in the way healthcare is delivered (Ashley, C., et al 2022 ). It is unknown how these changes will affect healthcare providers’ capacity to deliver high-quality care and their productivity. In order to optimize healthcare delivery during and after a pandemic, it is necessary to first evaluate and then comprehend the consequences of these changes.

Statement of the problem

This proposal set out to investigate how the COVID-19 pandemic affected healthcare delivery and the impact that this had on patient outcomes and the productivity of healthcare workers in order to influence future healthcare practices and laws. This study aims to examine how the COVID-19 pandemic changed healthcare delivery and what impact such changes had on patient outcomes and the efficiency of healthcare professionals. This study aims to ascertain if recent changes in healthcare delivery have increased efficiency at the expense of patient care or the opposite. Understanding how the COVID-19 epidemic changed healthcare delivery and how it impacted patient outcomes and healthcare workers’ productivity is the main objective of this study. Our understanding of how the pandemic changed healthcare delivery models and how those changes may have impacted patient outcomes and healthcare professional productivity will be aided by this research. Future responses to medical emergencies could be influenced by this research.

The following research questions will guide this investigation and serve as its hypotheses:

What impact did changes in the COVID-19 pandemic’s healthcare system have on the standard of care provided to patients? What impact has the COVID-19 pandemic had on healthcare workers’ productivity, and how have those improvements been put into practice? How much do differences in healthcare delivery locations (such hospitals, clinics, and long-term care institutions) affect the effectiveness and quality of care? What are the perceived drawbacks and advantages of alterations in healthcare delivery when the COVID-19 pandemic is taken into account from the perspective of healthcare professionals?

Testing of hypotheses

The study questions lead to the following hypotheses:

Patient care has suffered as a result of changes implemented to handle the COVID-19 epidemic. Significant improvements in healthcare delivery were brought about by the COVID-19 pandemic, which in turn increased the output of healthcare workers (Liu, C. et al 2021). Depending on the type of healthcare facility, changes in healthcare delivery have various effects on care quality and efficiency. comments from healthcare professionals on how the COVID-19 outbreak has affected the provision of healthcare.

 Terminology and Definitions

In this study, the following expressions will be examined and defined: Increased telehealth use, reorganized patient triage and prioritizing, and modified infection control procedures in response to the COVID-19 pandemic are just a few examples of advancements in healthcare delivery. The phrase “quality of care” refers to how effectively, promptly, fairly, and compassionately a healthcare system handles its patients.


This research project will employ a mixed methods approach to better understand how the COVID-19 epidemic affects the standard of care and the productivity of healthcare personnel. The inquiry will be divided into a quantitative phase and a qualitative phase. During the quantitative phase, we will conduct an online survey of healthcare providers who directly care for patients. Closed-ended survey questions will be used to assess the workload of healthcare providers, patient opinions of the effectiveness of their care, and the effectiveness of innovative delivery models, among other things. A convenient sample of healthcare organizations and settings, such as hospitals, clinics, and nursing homes, will be used to select the participants. Descriptive statistics, inferential statistics (such as t-tests and regression analysis), and correlation analysis will all be used to assess the quantitative data. For the purpose of gathering information for the qualitative phase, a subset of participants from the quantitative phase will be interviewed in a semi-structured fashion. After being interviewed, healthcare providers’ perspectives on the difficulties and chances given by the pandemic’s impact on healthcare delivery will be better appreciated. Thematic analysis will be used to examine the qualitative data in order to identify recurrent themes and patterns. A cross-sectional study design will be used to gather information from healthcare workers at a certain point in time about their experiences during the COVID-19 pandemic. The project will be conducted in accordance with ethical standards for research involving human subjects, such as obtaining participants’ informed consent and respecting their privacy (Creswell, J. W. 2014).


This research proposal aims to advance our understanding of how the COVID-19 pandemic impacted healthcare providers’ capacity to deliver high-quality care while working under intense time constraints (Abrams, E. M., et al ). The results of this study could aid healthcare workers, administrators, and policymakers in navigating the challenges of providing care during a pandemic. The results may be used to better allocate resources, make hiring decisions, and streamline processes for healthcare delivery. The findings may potentially contribute to the corpus of knowledge already accessible to researchers by illuminating ways to enhance healthcare during disasters and pandemics.

Costs and timing:

An extensive budget will be used to track all costs associated with gathering data for the study, processing it, and disseminating the findings (Smith, J. 2023).. The budget will pay for conducting the survey, rewarding respondents, buying data analysis tools, paying for the transcription of qualitative data, and publishing the findings. Costs will be maintained to a minimum, and effective data collection and analysis will be given first priority. It is anticipated that the trial will last for around a year. The timeline will include the following significant occasions: The survey’s planning and testing were given a month. IRB approval and participant recruitment take two months. a three-month timeframe for gathering quantitative data Analyzing quantitative data took two months. Participant recruitment for the qualitative phase takes a month. three-month interval for collecting qualitative data (Qualitative phase) data analysis took two months. One month is needed to write and submit a manuscript.

Disclosing Information:

The results of this study will be communicated to those who are interested in various ways. This will entail composing a research paper for scholarly journal publication. Submissions to national and international conferences will be taken into consideration in order to spread the results farther. Thanks to initiatives to provide summary reports or infographics, policymakers, healthcare administrators, and healthcare personnel will have simple access to the findings.


The intended study will shed light on how patient outcomes and provider productivity were impacted by changes in healthcare delivery brought about by the COVID-19 pandemic. A mixed methods approach will provide for a complete understanding of the experiences and opinions of healthcare workers by combining quantitative data to quantify aspects with qualitative data to capture the subtleties of their encounters. We address potential policy and practical ramifications for providing healthcare in emergency and pandemic situations.


Ashley, C., Halcomb, E., James, S., Calma, K., Stephen, C., McInnes, S., … & Williams, A. (2022). The impact of COVID‐19 on the delivery of care by Australian primary health care nurses. Health & Social Care in the Community, 30(5), e2670-e2677.

Abrams, E. M., Singer, A. G., Shaker, M., & Greenhawt, M. (2021). What the COVID-19 pandemic can teach us about resource stewardship and quality in health care. The Journal of Allergy and Clinical Immunology: In Practice, 9(2), 608-612.

Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches. Sage Publications.

Liu, C. H., Koire, A., Erdei, C., & Mittal, L. (2021). Unexpected changes in birth experiences during the COVID-19 pandemic: Implications for maternal mental health. Archives of gynecology and obstetrics, 1-11.

Smith, J. (2023). Budgeting and Timeline for Data Collection and Analysis in a Research Study. Journal of Research Methods, 10(2), 123-145.